# Finding a lost admin user **URL:** https://community.dremio.com/t/finding-a-lost-admin-user/289 **Category:** Uncategorized **Created:** [September 16, 2017, 2:45pm UTC](https://community.dremio.com/t/finding-a-lost-admin-user/289 "2017-09-16T14:45:25Z") **Posts on this page:** 12 **Page:** 1
### Author: ![Rani\_Yaroshinski](https://avatars.discourse-cdn.com/v4/letter/r/da6949/32.png) [@Rani\_Yaroshinski](https://community.dremio.com/u/Rani_Yaroshinski) #### Post date: [September 16, 2017, 2:45pm UTC](https://community.dremio.com/t/finding-a-lost-admin-user/289/1 "2017-09-16T14:45:25Z")
It seems like there is no enforcement on the admin user existance. Now, if by mistake, another user was put as admin and forgotten, there seem to be no way to reconstruct the users, or do anything, even reinstalling will not help. I failed to find anything in the documentation which will allow to reset both (user & password) for admin, or do anything in that case. I cannot even find where the user-name used as admin is being kept, even if I have root/administrator permissions on the server. ---
### Author: ![yufeldman](https://avatars.discourse-cdn.com/v4/letter/y/c77e96/32.png) [@yufeldman](https://community.dremio.com/u/yufeldman) #### Post date: [September 16, 2017, 3:36pm UTC](https://community.dremio.com/t/finding-a-lost-admin-user/289/2 "2017-09-16T15:36:23Z")
Sorry to hear about the issues you are facing. We are open to the feedback. Are you using community edition? If yes - I believe all the users have admin privileges. So you could just create yet another user and it would be an admin, unless now you can’t even login with any user (you forgot all the users you created). If it is enterprise edition you could use LDAP to not deal with users internal and known only to Dremio. Regarding reinstall not helping. All the essential data is kept in Dremio internal key/value store that probably stored independently from your install directory (most likely in /var/lib/dremio) and as it is not getting deleted you still get everything as it was before you reinstalled software. ---
### Author: ![Rani\_Yaroshinski](https://avatars.discourse-cdn.com/v4/letter/r/da6949/32.png) [@Rani\_Yaroshinski](https://community.dremio.com/u/Rani_Yaroshinski) #### Post date: [September 16, 2017, 4:04pm UTC](https://community.dremio.com/t/finding-a-lost-admin-user/289/3 "2017-09-16T16:04:05Z")
I cannot even login with any user, and I don’t know where to even see the names ---
### Author: ![balaji.ramaswamy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/balaji.ramaswamy/32/843_2.png) [@balaji.ramaswamy](https://community.dremio.com/u/balaji.ramaswamy) #### Post date: [September 18, 2017, 6:01am UTC](https://community.dremio.com/t/finding-a-lost-admin-user/289/4 "2017-09-18T06:01:42Z")
Hi Rani, Here is what you need to do, On your terminal, ``` cd ~/Library/Dremio/data/pdfs/uploads/_uploads (pdfs could be hdfs) ls -ltrh (Should show list of usernames) ``` To reset password, Shutdown Dremio Then logon to your terminal, `cd //Contents/Java/dremio/bin` Use the dremio-admin tool and reset the password using the steps outlined in the below URL [https://docs.dremio.com/advanced-administration/reset-password.html](https://docs.dremio.com/advanced-administration/reset-password.html) Kindly let me know if you have any other questions, ---
### Author: ![woundvision](https://avatars.discourse-cdn.com/v4/letter/w/ea5d25/32.png) [@woundvision](https://community.dremio.com/u/woundvision) #### Post date: [October 4, 2017, 1:32pm UTC](https://community.dremio.com/t/finding-a-lost-admin-user/289/5 "2017-10-04T13:32:18Z")
I am running into the same issue. New to Dremio. Running on a Win7 Laptop the Community version. I had 1.1.0? and got everything setup only to have an issue connecting to ElasticSearch. So in waiting for Version 1.2.1 which I just downloaded…Uninstalled old version and reinstalled 1.2.1 I can no longer login…because I can not remember logins and or pwds. At this point I don’t care to keep any data, I can totally wipe Dremio off the computer if needed (which I have Uninstalled…deleted Program Files/Dremio folder, restarted computer and reinstalled 1.2.1) and do NOT get the initial setup screen. Please help. Doug ---
### Author: ![can](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/can/32/40_2.png) [@can](https://community.dremio.com/u/can) #### Post date: [October 4, 2017, 10:03pm UTC](https://community.dremio.com/t/finding-a-lost-admin-user/289/6 "2017-10-04T22:03:23Z")
Hey @woundvision, on Windows, Dremio stores metadata and data on `C:\Users\\AppData\Local\Dremio`. Removing this folder and its contents should give you a clean install. ---
### Author: ![woundvision](https://avatars.discourse-cdn.com/v4/letter/w/ea5d25/32.png) [@woundvision](https://community.dremio.com/u/woundvision) #### Post date: [October 5, 2017, 12:36pm UTC](https://community.dremio.com/t/finding-a-lost-admin-user/289/7 "2017-10-05T12:36:53Z")
@can Thanks so much. That Worked! ---
### Author: ![rajabhupati](https://avatars.discourse-cdn.com/v4/letter/r/7ea924/32.png) [@rajabhupati](https://community.dremio.com/u/rajabhupati) #### Post date: [August 9, 2018, 11:24am UTC](https://community.dremio.com/t/finding-a-lost-admin-user/289/8 "2018-08-09T11:24:12Z")
I installed through Tar file I tried /opt/dremio/data/pdfs/uploads/\_uploads # ls -ltrh total 0 Where can i find the admin user name. Is there a way I can reset using my email id I provided ---
### Author: ![kelly](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/kelly/32/11_2.png) [@kelly](https://community.dremio.com/u/kelly) #### Post date: [August 10, 2018, 10:58am UTC](https://community.dremio.com/t/finding-a-lost-admin-user/289/9 "2018-08-10T10:58:54Z")
Did you try: [https://docs.dremio.com/advanced-administration/reset-password.html](https://docs.dremio.com/advanced-administration/reset-password.html) ---
### Author: ![rajabhupati](https://avatars.discourse-cdn.com/v4/letter/r/7ea924/32.png) [@rajabhupati](https://community.dremio.com/u/rajabhupati) #### Post date: [August 13, 2018, 6:10am UTC](https://community.dremio.com/t/finding-a-lost-admin-user/289/10 "2018-08-13T06:10:02Z")
Yes I did. Though I saw 2018-08-13 02:04:39,848 [main] INFO c.d.datastore.LocalKVStoreProvider - Starting LocalKVStoreProvider 2018-08-13 02:04:41,567 [main] INFO c.d.datastore.LocalKVStoreProvider - LocalKVStoreProvider is up 2018-08-13 02:04:41,943 [main] INFO c.d.datastore.LocalKVStoreProvider - Stopping LocalKVStoreProvider 2018-08-13 02:04:42,052 [main] INFO c.d.datastore.LocalKVStoreProvider - Stopped LocalKVStoreProvider Password changed However, I am getting authentication failed while logon to admin consolre ---
### Author: ![balaji.ramaswamy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/balaji.ramaswamy/32/843_2.png) [@balaji.ramaswamy](https://community.dremio.com/u/balaji.ramaswamy) #### Post date: [August 14, 2018, 6:58am UTC](https://community.dremio.com/t/finding-a-lost-admin-user/289/11 "2018-08-14T06:58:13Z")
Hi @rajabhupati Are you still having an issue? Thanks @balaji.ramaswamy ---
### Author: ![rajabhupati](https://avatars.discourse-cdn.com/v4/letter/r/7ea924/32.png) [@rajabhupati](https://community.dremio.com/u/rajabhupati) #### Post date: [August 14, 2018, 10:50am UTC](https://community.dremio.com/t/finding-a-lost-admin-user/289/12 "2018-08-14T10:50:08Z")
Hi yes, I am still not able to login. After it said password changed