# Install Dremio error **URL:** \ **Category:** Uncategorized\ **Created:** [April 16, 2018, 12:19pm UTC](https://community.dremio.com/t/install-dremio-error/988 "2018-04-16T12:19:49Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Serhat](https://avatars.discourse-cdn.com/v4/letter/s/c0e974/32.png) [@Serhat](https://community.dremio.com/u/Serhat)\ **Post date:** [April 16, 2018, 12:19pm UTC](https://community.dremio.com/t/install-dremio-error/988/1 "2018-04-16T12:19:49Z")
I have a problem installing Dremio. Every time I click start it says dremio is not running. I have the newest java version so normally there shoudn’t be any problem. Can you help me? ![image](https://us1.discourse-cdn.com/flex020/uploads/dremio/original/1X/e9d5d46e33dd31adb3ec1a8a3356a88f0b992efa.png) ---
**Author:** ![anthony](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/anthony/32/670_2.png) [@anthony](https://community.dremio.com/u/anthony)\ **Post date:** [April 16, 2018, 2:21pm UTC](https://community.dremio.com/t/install-dremio-error/988/2 "2018-04-16T14:21:56Z")
Can you try to install & use Java 8/JDK 1.8 and try again? If it still doesn’t startup after Java 8, can you provide the logs as well? ---
**Author:** ![yufeldman](https://avatars.discourse-cdn.com/v4/letter/y/c77e96/32.png) [@yufeldman](https://community.dremio.com/u/yufeldman)\ **Post date:** [April 16, 2018, 3:34pm UTC](https://community.dremio.com/t/install-dremio-error/988/3 "2018-04-16T15:34:48Z")
To add to what @anthony said - Dremio is currently supporting Java version less than 9. And looks like you have 10. ---
**Author:** ![Serhat](https://avatars.discourse-cdn.com/v4/letter/s/c0e974/32.png) [@Serhat](https://community.dremio.com/u/Serhat)\ **Post date:** [April 16, 2018, 3:36pm UTC](https://community.dremio.com/t/install-dremio-error/988/4 "2018-04-16T15:36:02Z")
Thank you for the reply. It did not work. I downloaden jdk 1.8. ![image](https://us1.discourse-cdn.com/flex020/uploads/dremio/original/1X/454c64e5c47b74b1a2ac9ea0dc74358ec8e6728a.png) ![image](https://us1.discourse-cdn.com/flex020/uploads/dremio/original/1X/562618a45941a41b36d1a337d33e6f87c4117500.png) My log is in the zip file. [log.zip](https://us1.discourse-cdn.com/flex020/uploads/dremio/original/1X/6d38065ef15b6bce4b0fa4ec2e40f847cbeac0c9.zip) (12 KB) ---
**Author:** ![Serhat](https://avatars.discourse-cdn.com/v4/letter/s/c0e974/32.png) [@Serhat](https://community.dremio.com/u/Serhat)\ **Post date:** [April 16, 2018, 3:55pm UTC](https://community.dremio.com/t/install-dremio-error/988/6 "2018-04-16T15:55:48Z")
I have also another question: Its not clear to me where I should make or get a user name en password for dremio connector ![image](https://us1.discourse-cdn.com/flex020/uploads/dremio/original/1X/e7cd631d5c415a4964493e4aa083bbe376359caa.png) ---
**Author:** ![anthony](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/anthony/32/670_2.png) [@anthony](https://community.dremio.com/u/anthony)\ **Post date:** [April 16, 2018, 4:29pm UTC](https://community.dremio.com/t/install-dremio-error/988/7 "2018-04-16T16:29:25Z")
1. The username password for ODBC will be the same login you use in the Dremio UI 2. Per startup error: It seems like you are running into the same issue here: [Not able to start Dremio](https://community.dremio.com/t/not-able-to-start-dremio/719/5) where the CPU doesn’t support AVX2 and one of the libraries we are using (RocksDB). Can you try to manually update the lib per [Not able to start Dremio](https://community.dremio.com/t/not-able-to-start-dremio/719/4) ? FYI if the workaround does not work, then unfortunately you have a non AVX2 CPU that Dremio does not support. ---
**Author:** ![Serhat](https://avatars.discourse-cdn.com/v4/letter/s/c0e974/32.png) [@Serhat](https://community.dremio.com/u/Serhat)\ **Post date:** [April 17, 2018, 12:16pm UTC](https://community.dremio.com/t/install-dremio-error/988/8 "2018-04-17T12:16:30Z")
It still didn’t work but how can i check if my cpu does not supports AVX2. ![image](https://us1.discourse-cdn.com/flex020/uploads/dremio/original/1X/98faadf200c24f16bd731b37d5d6322642e6e834.png) ---
**Author:** ![anthony](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/anthony/32/670_2.png) [@anthony](https://community.dremio.com/u/anthony)\ **Post date:** [April 17, 2018, 1:45pm UTC](https://community.dremio.com/t/install-dremio-error/988/9 "2018-04-17T13:45:05Z")
> **[Intel® Core™ i7-2760QM Processor (6M Cache, up to 3.50 GHz) Product...](https://ark.intel.com/content/www/us/en/ark/products/53474/intel-core-i7-2760qm-processor-6m-cache-up-to-3-50-ghz.html)** > > Intel® Core™ i7-2760QM Processor (6M Cache, up to 3.50 GHz) quick reference guide including specifications, features, pricing, compatibility, design documentation, ordering codes, spec codes and more. Unfortunately AVX2 is not supported as a “Instruction Set Extensions” for your CPU ---
**Author:** ![laurent](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/laurent/32/16_2.png) [@laurent](https://community.dremio.com/u/laurent)\ **Post date:** [September 4, 2018, 3:37pm UTC](https://community.dremio.com/t/install-dremio-error/988/10 "2018-09-04T15:37:04Z")
Hey @Serhat Wanted to let you know that Dremio 2.1.4, which was just released, should support non-AVX2 machines.