# New Instance Failure

**URL:** <https://community.dremio.com/t/new-instance-failure/6873>\
**Category:** Uncategorized\
**Created:** [January 23, 2021, 2:04pm UTC](https://community.dremio.com/t/new-instance-failure/6873 "2021-01-23T14:04:23Z")\
**Posts on this page:** 9\
**Page:** 2

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**Author:** ![kylevorster](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/kylevorster/32/3081_2.png) [@kylevorster](https://community.dremio.com/u/kylevorster)\
**Post date:** [February 1, 2021, 9:57am UTC](https://community.dremio.com/t/new-instance-failure/6873/21 "2021-02-01T09:57:21Z")

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Do you perhaps know from which version this issue exists, then I’ll reinstall to that version and only update once the patch has been released.

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**Author:** ![kylevorster](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/kylevorster/32/3081_2.png) [@kylevorster](https://community.dremio.com/u/kylevorster)\
**Post date:** [February 5, 2021, 2:46pm UTC](https://community.dremio.com/t/new-instance-failure/6873/22 "2021-02-05T14:46:27Z")

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I just did a clean install of version 11.0.0-202011171636110752-16ab953d and I’m getting the exact problem. ☹

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**Author:** ![kylevorster](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/kylevorster/32/3081_2.png) [@kylevorster](https://community.dremio.com/u/kylevorster)\
**Post date:** [February 9, 2021, 4:16am UTC](https://community.dremio.com/t/new-instance-failure/6873/23 "2021-02-09T04:16:57Z")

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Anyone else having this issue?

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<div class="post-metadata">

**Author:** ![kylevorster](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/kylevorster/32/3081_2.png) [@kylevorster](https://community.dremio.com/u/kylevorster)\
**Post date:** [February 19, 2021, 9:42am UTC](https://community.dremio.com/t/new-instance-failure/6873/24 "2021-02-19T09:42:08Z")

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Any news on this issue?

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<div class="post-metadata">

**Author:** ![balaji.ramaswamy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/balaji.ramaswamy/32/843_2.png) [@balaji.ramaswamy](https://community.dremio.com/u/balaji.ramaswamy)\
**Post date:** [February 20, 2021, 5:32am UTC](https://community.dremio.com/t/new-instance-failure/6873/25 "2021-02-20T05:32:34Z")

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@kylevorster

Just a quick info, would you be able to provide us with output of “cat /proc/cpuinfo” from an executor?

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<div class="post-metadata">

**Author:** ![kylevorster](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/kylevorster/32/3081_2.png) [@kylevorster](https://community.dremio.com/u/kylevorster)\
**Post date:** [February 21, 2021, 10:17am UTC](https://community.dremio.com/t/new-instance-failure/6873/26 "2021-02-21T10:17:25Z")

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See below, thanks for looking into this again. 🙂

> **Summary**
>
> [root@vdw-executor01 ~]# cat /proc/cpuinfo  
> processor : 0  
> vendor\_id : GenuineIntel  
> cpu family : 6  
> model : 45  
> model name : Intel® Xeon® CPU E5-2670 0 @ 2.60GHz  
> stepping : 7  
> microcode : 0xffffffff  
> cpu MHz : 2600.001  
> cache size : 20480 KB  
> physical id : 0  
> siblings : 8  
> core id : 0  
> cpu cores : 8  
> apicid : 0  
> initial apicid : 0  
> fpu : yes  
> fpu\_exception : yes  
> cpuid level : 13  
> wp : yes  
> flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ss ht syscall nx lm constant\_tsc rep\_good nopl eagerfpu pni cx16 hypervisor lahf\_lm  
> bogomips : 5200.00  
> clflush size : 64  
> cache\_alignment : 64  
> address sizes : 42 bits physical, 48 bits virtual  
> power management:
> 
> processor : 1  
> vendor\_id : GenuineIntel  
> cpu family : 6  
> model : 45  
> model name : Intel® Xeon® CPU E5-2670 0 @ 2.60GHz  
> stepping : 7  
> microcode : 0xffffffff  
> cpu MHz : 2600.001  
> cache size : 20480 KB  
> physical id : 0  
> siblings : 8  
> core id : 1  
> cpu cores : 8  
> apicid : 1  
> initial apicid : 1  
> fpu : yes  
> fpu\_exception : yes  
> cpuid level : 13  
> wp : yes  
> flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ss ht syscall nx lm constant\_tsc rep\_good nopl eagerfpu pni cx16 hypervisor lahf\_lm  
> bogomips : 5200.00  
> clflush size : 64  
> cache\_alignment : 64  
> address sizes : 42 bits physical, 48 bits virtual  
> power management:
> 
> processor : 2  
> vendor\_id : GenuineIntel  
> cpu family : 6  
> model : 45  
> model name : Intel® Xeon® CPU E5-2670 0 @ 2.60GHz  
> stepping : 7  
> microcode : 0xffffffff  
> cpu MHz : 2600.001  
> cache size : 20480 KB  
> physical id : 0  
> siblings : 8  
> core id : 2  
> cpu cores : 8  
> apicid : 2  
> initial apicid : 2  
> fpu : yes  
> fpu\_exception : yes  
> cpuid level : 13  
> wp : yes  
> flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ss ht syscall nx lm constant\_tsc rep\_good nopl eagerfpu pni cx16 hypervisor lahf\_lm  
> bogomips : 5200.00  
> clflush size : 64  
> cache\_alignment : 64  
> address sizes : 42 bits physical, 48 bits virtual  
> power management:
> 
> processor : 3  
> vendor\_id : GenuineIntel  
> cpu family : 6  
> model : 45  
> model name : Intel® Xeon® CPU E5-2670 0 @ 2.60GHz  
> stepping : 7  
> microcode : 0xffffffff  
> cpu MHz : 2600.001  
> cache size : 20480 KB  
> physical id : 0  
> siblings : 8  
> core id : 3  
> cpu cores : 8  
> apicid : 3  
> initial apicid : 3  
> fpu : yes  
> fpu\_exception : yes  
> cpuid level : 13  
> wp : yes  
> flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ss ht syscall nx lm constant\_tsc rep\_good nopl eagerfpu pni cx16 hypervisor lahf\_lm  
> bogomips : 5200.00  
> clflush size : 64  
> cache\_alignment : 64  
> address sizes : 42 bits physical, 48 bits virtual  
> power management:
> 
> processor : 4  
> vendor\_id : GenuineIntel  
> cpu family : 6  
> model : 45  
> model name : Intel® Xeon® CPU E5-2670 0 @ 2.60GHz  
> stepping : 7  
> microcode : 0xffffffff  
> cpu MHz : 2600.001  
> cache size : 20480 KB  
> physical id : 0  
> siblings : 8  
> core id : 4  
> cpu cores : 8  
> apicid : 4  
> initial apicid : 4  
> fpu : yes  
> fpu\_exception : yes  
> cpuid level : 13  
> wp : yes  
> flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ss ht syscall nx lm constant\_tsc rep\_good nopl eagerfpu pni cx16 hypervisor lahf\_lm  
> bogomips : 5200.00  
> clflush size : 64  
> cache\_alignment : 64  
> address sizes : 42 bits physical, 48 bits virtual  
> power management:
> 
> processor : 5  
> vendor\_id : GenuineIntel  
> cpu family : 6  
> model : 45  
> model name : Intel® Xeon® CPU E5-2670 0 @ 2.60GHz  
> stepping : 7  
> microcode : 0xffffffff  
> cpu MHz : 2600.001  
> cache size : 20480 KB  
> physical id : 0  
> siblings : 8  
> core id : 5  
> cpu cores : 8  
> apicid : 5  
> initial apicid : 5  
> fpu : yes  
> fpu\_exception : yes  
> cpuid level : 13  
> wp : yes  
> flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ss ht syscall nx lm constant\_tsc rep\_good nopl eagerfpu pni cx16 hypervisor lahf\_lm  
> bogomips : 5200.00  
> clflush size : 64  
> cache\_alignment : 64  
> address sizes : 42 bits physical, 48 bits virtual  
> power management:
> 
> processor : 6  
> vendor\_id : GenuineIntel  
> cpu family : 6  
> model : 45  
> model name : Intel® Xeon® CPU E5-2670 0 @ 2.60GHz  
> stepping : 7  
> microcode : 0xffffffff  
> cpu MHz : 2600.001  
> cache size : 20480 KB  
> physical id : 0  
> siblings : 8  
> core id : 6  
> cpu cores : 8  
> apicid : 6  
> initial apicid : 6  
> fpu : yes  
> fpu\_exception : yes  
> cpuid level : 13  
> wp : yes  
> flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ss ht syscall nx lm constant\_tsc rep\_good nopl eagerfpu pni cx16 hypervisor lahf\_lm  
> bogomips : 5200.00  
> clflush size : 64  
> cache\_alignment : 64  
> address sizes : 42 bits physical, 48 bits virtual  
> power management:
> 
> processor : 7  
> vendor\_id : GenuineIntel  
> cpu family : 6  
> model : 45  
> model name : Intel® Xeon® CPU E5-2670 0 @ 2.60GHz  
> stepping : 7  
> microcode : 0xffffffff  
> cpu MHz : 2600.001  
> cache size : 20480 KB  
> physical id : 0  
> siblings : 8  
> core id : 7  
> cpu cores : 8  
> apicid : 7  
> initial apicid : 7  
> fpu : yes  
> fpu\_exception : yes  
> cpuid level : 13  
> wp : yes  
> flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ss ht syscall nx lm constant\_tsc rep\_good nopl eagerfpu pni cx16 hypervisor lahf\_lm  
> bogomips : 5200.00  
> clflush size : 64  
> cache\_alignment : 64  
> address sizes : 42 bits physical, 48 bits virtual  
> power management:

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<div class="post-metadata">

**Author:** ![kylevorster](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/kylevorster/32/3081_2.png) [@kylevorster](https://community.dremio.com/u/kylevorster)\
**Post date:** [February 24, 2021, 8:31am UTC](https://community.dremio.com/t/new-instance-failure/6873/27 "2021-02-24T08:31:31Z")

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Sorry for asking again but any news on this?

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<div class="post-metadata">

**Author:** ![balaji.ramaswamy](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/balaji.ramaswamy/32/843_2.png) [@balaji.ramaswamy](https://community.dremio.com/u/balaji.ramaswamy)\
**Post date:** [February 25, 2021, 7:35am UTC](https://community.dremio.com/t/new-instance-failure/6873/28 "2021-02-25T07:35:35Z")

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@kylevorster

Not sure if I have asked to try this, can you please set the below setting to java and try the query?

click on admin-support-enter below in support key box and click show  
exec.preferred.codegenerator set to java (value will be gandiva), save and retry query

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<div class="post-metadata">

**Author:** ![kylevorster](https://sea2.discourse-cdn.com/flex020/user_avatar/community.dremio.com/kylevorster/32/3081_2.png) [@kylevorster](https://community.dremio.com/u/kylevorster)\
**Post date:** [February 25, 2021, 1:27pm UTC](https://community.dremio.com/t/new-instance-failure/6873/29 "2021-02-25T13:27:47Z")

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Looks like that is working. I’ve installed 4.0, moved my data and then upgraded to 13.1.0. Tried running the query before setting that support setting and it gave the same error as before, after setting it, it completed the queries without any issues.

I’ll let you know if I find any other issues. thank you so much!!

[Previous page](https://community.dremio.com/t/new-instance-failure/6873.md?page=1)