Can't Login on Dremio Cloud Organization / Project

Hello!

Today one of our colleagues and clients are having an issue that they can’t login on a specific Dremio Cloud Organization.

No error, the login or either freezes or is on infinite loading…

We here have a Dremio Cloud for testing aswell and i’m not able to login. Same problem.

Can someone help us with this issue?

The organizations IDs are:

f2f4a34e-7ef1-49b5-b4da-d14b2a58a841 <<< Clients Organization
and
d8812ab7-d686-42c8-beb5-904b82058afc <<< Ours for testing.

  • update - 17/12/2024 - 14:38h
    Got the IDs via inspect. The second was said to be rollbacked and it seems to be returning after i tried entering again…
    The first one, the clients, on the browser request, is said to be ACTIVE, but still can’t login to it.

Thanks.

Hi, we are aware of this issue and are working on resolving it. This issue is intermittent. The statuspage for the incident is here: Dremio Cloud Status - Intermittent engine failure in Dremio Cloud (US)