Can't Login on Dremio Cloud Organization / Project

Dremio Cloud
1

Hello!

Today one of our colleagues and clients are having an issue that they can’t login on a specific Dremio Cloud Organization.

No error, the login or either freezes or is on infinite loading…

We here have a Dremio Cloud for testing aswell and i’m not able to login. Same problem.

Can someone help us with this issue?

The organizations IDs are:

f2f4a34e-7ef1-49b5-b4da-d14b2a58a841 <<< Clients Organization
and
d8812ab7-d686-42c8-beb5-904b82058afc <<< Ours for testing.

  • update - 17/12/2024 - 14:38h
    Got the IDs via inspect. The second was said to be rollbacked and it seems to be returning after i tried entering again…
    The first one, the clients, on the browser request, is said to be ACTIVE, but still can’t login to it.

Thanks.

2

Hi, we are aware of this issue and are working on resolving it. This issue is intermittent. The statuspage for the incident is here: Dremio Cloud Status - Intermittent engine failure in Dremio Cloud (US)