Engine starting no more after 08-19-26 updates

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1

Hi everyone,

I’m using Dremio NextGen on pay as u go mode. After the updates on 08-19-26 my engine didn’t start no more. When i’m trying to preview/run queries, after 5 minutes trying to start the engine dremio returns the error message:

“Resource Unavailable, The query timed out while waiting for engine preview. Scaling up the engine replicas failed. Please try again or contact Dremio support if this problem persists”

The history of events proves after the last update the engine starting no more:

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The message says: “Scaling Failed (0 to 1). We encountered an issue. Please try again—sometimes a longer pause between retries helps. Still having trouble? Our support team is here to help you resolve this”

Creating a new engine not work too. Someone could help with this issue?

Thanks in advance,
Raí Machado.

2

This looks like an engine provisioning failure rather than a query problem, especially since a new engine also fails. Check the engine’s event details for a specific capacity or configuration error, and verify the project’s region and resource limits. If there’s no actionable detail, open a Dremio support case with the project/engine IDs, region, and failure timestamps; don’t include credentials.