I installed Dremio on my WIndows 10 Pro Laptop. When I start Dremio from the menu a window appears where I can press a Start Button. Then I get the message “Dremio is starting up …” After some seconds I get again the message from the start “Dremio is not running”.
I get the following errors in the server.log:
jar:file:/C:/Program%20Files/Dremio/jars/3rdparty/dremio-hive-exec-shaded-2.0.5-201806021755080191-767cfb5.jar!/] took 449ms
2018-06-12 10:31:26,102 [main] INFO c.d.e.e.f.FunctionImplementationRegistry - Function registry loaded. 1387 functions loaded in 1019 ms.
2018-06-12 10:31:26,205 [main] INFO c.d.s.s.LocalSchedulerService - SchedulerService is up
2018-06-12 10:31:26,517 [main] INFO c.d.exec.catalog.CatalogServiceImpl - User Error Occurred [ErrorId: 4f90add8-3a66-4ce1-be1b-869bd6c76fc2]
com.dremio.common.exceptions.UserException: Unknown source INFORMATION_SCHEMA
at com.dremio.common.exceptions.UserException$Builder.build(UserException.java:746) ~[dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.exec.catalog.CatalogServiceImpl.refreshSource(CatalogServiceImpl.java:330) [dremio-sabot-kernel-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.exec.catalog.CatalogServiceImpl.start(CatalogServiceImpl.java:166) [dremio-sabot-kernel-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.service.SingletonRegistry$AbstractServiceReference.start(SingletonRegistry.java:137) [dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.service.ServiceRegistry.start(ServiceRegistry.java:74) [dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.service.SingletonRegistry.start(SingletonRegistry.java:33) [dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.daemon.DACDaemon.startServices(DACDaemon.java:175) [dremio-dac-backend-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.daemon.DACDaemon.init(DACDaemon.java:181) [dremio-dac-backend-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.daemon.DremioDaemon.main(DremioDaemon.java:131) [dremio-dac-daemon-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
2018-06-12 10:31:26,518 [main] ERROR c.dremio.common.CatastrophicFailure - Catastrophic Failure Occurred, exiting. Information message: Failed to start services, daemon exiting.
com.dremio.common.exceptions.UserException: Unknown source INFORMATION_SCHEMA
at com.dremio.common.exceptions.UserException$Builder.build(UserException.java:746) ~[dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.exec.catalog.CatalogServiceImpl.refreshSource(CatalogServiceImpl.java:330) ~[dremio-sabot-kernel-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.exec.catalog.CatalogServiceImpl.start(CatalogServiceImpl.java:166) ~[dremio-sabot-kernel-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.service.SingletonRegistry$AbstractServiceReference.start(SingletonRegistry.java:137) ~[dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.service.ServiceRegistry.start(ServiceRegistry.java:74) ~[dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.service.SingletonRegistry.start(SingletonRegistry.java:33) ~[dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.daemon.DACDaemon.startServices(DACDaemon.java:175) ~[dremio-dac-backend-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.daemon.DACDaemon.init(DACDaemon.java:181) ~[dremio-dac-backend-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.daemon.DremioDaemon.main(DremioDaemon.java:131) [dremio-dac-daemon-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
I have an intel core i7-7600U CPU and yes it supports AVX2.
I also wiped the directory and tried again but it is still not working. I get the following error in the server.log:
2018-06-12 20:20:18,723 [main] INFO c.d.exec.catalog.CatalogServiceImpl - User Error Occurred [ErrorId: 90cbcb21-5bd8-4881-8ac3-042135517161]
com.dremio.common.exceptions.UserException: Tried to access non-existent source [__support].
at com.dremio.common.exceptions.UserException$Builder.build(UserException.java:746) ~[dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.exec.catalog.CatalogServiceImpl.synchronize(CatalogServiceImpl.java:407) [dremio-sabot-kernel-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.exec.catalog.CatalogServiceImpl.getPlugin(CatalogServiceImpl.java:813) [dremio-sabot-kernel-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.exec.catalog.CatalogServiceImpl.getSource(CatalogServiceImpl.java:841) [dremio-sabot-kernel-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.support.SupportService.start(SupportService.java:203) [dremio-dac-backend-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.service.SingletonRegistry$AbstractServiceReference.start(SingletonRegistry.java:137) [dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.service.ServiceRegistry.start(ServiceRegistry.java:74) [dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.service.SingletonRegistry.start(SingletonRegistry.java:33) [dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.daemon.DACDaemon.startServices(DACDaemon.java:175) [dremio-dac-backend-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.daemon.DACDaemon.init(DACDaemon.java:181) [dremio-dac-backend-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.daemon.DremioDaemon.main(DremioDaemon.java:131) [dremio-dac-daemon-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
2018-06-12 20:20:18,725 [main] ERROR c.dremio.common.CatastrophicFailure - Catastrophic Failure Occurred, exiting. Information message: Failed to start services, daemon exiting.
com.dremio.common.exceptions.UserException: Tried to access non-existent source [__support].
at com.dremio.common.exceptions.UserException$Builder.build(UserException.java:746) ~[dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.exec.catalog.CatalogServiceImpl.synchronize(CatalogServiceImpl.java:407) ~[dremio-sabot-kernel-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.exec.catalog.CatalogServiceImpl.getPlugin(CatalogServiceImpl.java:813) ~[dremio-sabot-kernel-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.exec.catalog.CatalogServiceImpl.getSource(CatalogServiceImpl.java:841) ~[dremio-sabot-kernel-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.support.SupportService.start(SupportService.java:203) ~[dremio-dac-backend-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.service.SingletonRegistry$AbstractServiceReference.start(SingletonRegistry.java:137) ~[dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.service.ServiceRegistry.start(ServiceRegistry.java:74) ~[dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.service.SingletonRegistry.start(SingletonRegistry.java:33) ~[dremio-common-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.daemon.DACDaemon.startServices(DACDaemon.java:175) ~[dremio-dac-backend-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.daemon.DACDaemon.init(DACDaemon.java:181) ~[dremio-dac-backend-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
at com.dremio.dac.daemon.DremioDaemon.main(DremioDaemon.java:131) [dremio-dac-daemon-2.0.5-201806021755080191-767cfb5.jar:2.0.5-201806021755080191-767cfb5]
Under program files - dremio - conf there should be a file called logback.xml. Can you please take a backup of the file first then edit the original file, look for the below entry and change error to debug? try to start Dremio again and send us the server.log?
@balaji.ramaswamy asked that you turn on some verbose logging. Can you turn on some additional logging in order diagnose this better? Under Program Files\Dremio\conf in the same logback.xml file he pointed you to, can you make a backup and then change the info in: