I have admin access, but I cannot see anything under my "Account Setting"

1

Hi Team,
I have been granted as a admin of our dremio portal, however I cannot see anything under my Account Setting, do you know why? pic_1_myAccountSetting
pic_2_friendsAccountSetting

2

In above first pic is my account setting, second pic is my team member’s account setting, we both are admin.

3

Also, when I want to see the SQL Editor, my permission denied. Cause I am admin, I suppose I should have the access to see that. see attached pic for problem. Can you help on it?

SQL_Editor
SQL_Editor751×375 21.7 KB

4

@dolphinlei Is this Enterprise edition? Do you see your ID when you click on administrators?

5

Hi Rama, I even cannot see the Manual: “User Management/Administrators”, not know why and how to fix it?
See my screen of “Account Setting” Page.
pic_1_myAccountSetting

6

That would mean you are not an administrator. Are you using LDAP groups for admin access by any chance - those are cached in Dremio so it will take some time for the cache to clear (or restart the coordinator to clear it).

7

Yes, use LDAP, but seems I have been an Admin for several months, cause I did really needs admin access before, but now I do need it. Any suggestion to fix it?

8

You would have to talk to an Dremio Admin and see if your user or group is still assigned as an administrator.

9

Thanks Doron.
I will check with him.
Also, can you share the steps to assign someone to have the admin access. Do we have such manual?

10

@dolphinlei Via the Dremio UI, you should be able to simply add the user or group in the administrator menu under thr admin menu and promote to an administrator